hotel
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Hospitality
Housekeepers Critical for Hotel Guest Experience and Safety
The most important curator for hotel brands is not the concierge, reception or hotel manager – it’s the housekeepers. Housekeeping…
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Trade News
Marriott Opens First Hotel In Cape Town
CAPE TOWN, South Africa, 12 September 2018 – 188 room AC Hotel Cape Town Waterfront celebrates the brand’s European soul…
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Trade News
PMR Hospitality Partners Announces Global Merger with Valor Hospitality Partners
CAPE TOWN, South Africa, 27 September 2018 – PMR Hospitality Partners, a South African-based award-winning full-service hospitality management and advisory…
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Hospitality
Amateur Hour: Hotel & Resort Fees
After you’ve been in the hospitality industry for as many years as I have (more than 30 years… how time…
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Events
HVS Launches THINC Africa 2018
Cape Town, July 2018 – Industry experts and corporate executives are gearing up for one of Africa’s most insightful tourism,…
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Trade News
Winchester Mansions Refurbishes Bedrooms
Winchester Mansions has announced the commencement of a modern refurbishment of its 76 bedrooms which includes family and loft-style rooms, as…
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Trade News
Hotel Innovations Assist Cape Town Water Crisis
In a bid to save water, the Federated Hospitality Association of South Africa’s (FEDHASA) Cape region is encouraging their members,…
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Hospitality
Property Review: City Lodge Hotel V&A Waterfront
If you’re checking into the City Lodge Hotel Victoria And Alfred Waterfront, ask for a room on the 1st floor…
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Trade News
South Africa Must Develop African Hotel GMs
South Africa isn’t doing enough to ensure that the hospitality and hotel industry is attractive to people as a long-term…
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Trade News
Partnership to Enhance Travel Data for Hoteliers
When it comes to forecasting hotel booking behaviours in order to maximise revenue strategy, more data is better than less.…
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Hospitality
Unpacking Star Grading
What exactly does the term “star graded” mean and what is the significance of such a rating for hoteliers and…
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Hospitality
Five Steps to a Successful Towel & Linen Reuse Scheme
Linen Reuse Scheme Hotel approaches to towel and linen sustainability vary considerably. Here are five simple steps to getting it…
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Hospitality
Hotel Study: Plans for Attracting Guests
Improving guest experience through technology spurs 74% of hotels and resorts to implement location-based technologies to tailor services. By Jeff…
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Trade News
Argentina Exempts VAT on Hotel Stays
VAT on hotel stays for non-resident tourists to Argentina can be refunded as from 02 January 2017. This levels the playing…
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Marketing
Hotel Technology Trends Infographic
About the Author: Mary Smith works on digital marketing for Ard na Sidhe Country House in Co. Kerry, Ireland.
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Hospitality
The Underestimated Value of Housekeeping
There are many factors that contribute to a guests’ enjoyable stay, however, one aspect that is often underestimated and overlooked…
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Hospitality
Property Profile: Ibo Island Lodge
The award nominated and unique Ibo Island Lodge is the only luxury lodge on the island, and has been described…
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Trade News
New look for Garden Court Marine Parade
Tsogo Sun’s iconic Durban hotel – Garden Court Marine Parade – celebrated its 30th year anniversary in grand style last…
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Trade News
New Legacy For Tourism in Zimbabwe
African Sun and Legacy Hospitality today signed an agreement to co-operate in the development of Tourism in Zimbabwe. The agreement…
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Hospitality
Property Profile: Oceana Beach and Wildlife Reserve
Oceana Beach and Wildlife Reserve is a luxurious haven in South Africa’s Eastern Cape, and the only combined ocean and…
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Trade News
Cape Town Hotels No.1 for Online Reputation
Cape Town’s hotels are rated tops for their online reputation, according to a new report issued by PwC. The city’s…
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Hospitality
Reviving Hotel Legends
The KwaZulu-Natal South Coast is well remembered by many through their childhood memories of warm sunshine, sandy feet, family hotels,…
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Marketing
4 Myths Related to Guest Feedback
Here are four common myths that hoteliers believe about guest feedback and online reputation management, and the truth associated with…
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Marketing
Pros & Cons of Booking Restrictions
In this article Jean Francois Mourier outlines the most common hotel booking restrictions and when they are and aren’t useful…
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Trade News
Mantis Collection welcomes new GM
The Mantis Team is delighted to welcome Deu-Donne Alberts as the new General Manager at Plettenberg Park Hotel & Spa;…
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Trade News
New Appointments for Capital Hotel Group
THE Capital Hotel Group has appointed four new general managers to its flagships hotels (from left to right in image):…
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Hospitality
Why Deep Discounting Doesn’t Work
Hotels that participate in last-minute discount deals might not make the best business decision – no matter whether it is…
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Trade News
Blue Marlin Hotel Revamp Complete
The Blue Marlin Hotel (Blue Marlin) in Scottburgh on KwaZulu-Natal‘s (KZN) South Coast is back on South Africa’s tourist radar.…
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Trade News
New GM for Protea Hotel Fire & Ice! Menlyn
Protea Hotels 2012 General Manager of the Year and current Protea Hotel Fire & Ice! Cape Town Number One Johan…
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Trade News
Identify Hotel Guests with Google Glass
What if the hotel check-in staff during your next trip knew who you were before you said a single word?…
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