hospitality
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News
The President Hotel Is Ready To Welcome Back Guests
The President’s doors are open and ready to welcome guests back to the comfort and safety of their hotel. In…
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Technology
Investment & Innovation Drive Digital Hospitality
Across the globe, competitive organisations in all industries are transforming every aspect of their operations through a commitment to digitalisation.…
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Trade News
ONOMO Hotels Acquires BON Hotels
CASABLANCA, Morocco, 12 December 2019 – The hospitality industry on the African continent is set for a major shake-up following…
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Trade News
Tourism Safety: Collaborate to tell the world that Cape Town is a safe destination
Just 18 months ago, the water crisis loomed large for locals and tourists alike. Not only has the tourism industry…
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Marketing
10 Tips to get Tourism PR Published
As a publisher of content aimed at travellers and the tourism trade, my email inbox is flooded with press releases…
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Trade News
AC Unpacked Debuts in Cape Town
AC Hotels, the carefully curated lifestyle brand from Marriott International marked the African debut of the global thought leadership series,…
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Accolades
2019 Wine and Food Tourism Awardees Announced
Cape Town, 18 September 2019 – South Africa’s top wine and food tourism providers were named honourees in the inaugural…
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Tourism
Why Timeshare Rentals Offer the Best Holidays
In the past timeshare resorts were for the exclusive use of owners and their families or friends, but not anymore.…
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Accolades
Chefs Shine at Hotel Oscars in Cape Town
The Southern Sun Cape Sun was the glittering venue for the ‘Hotel Oscars’, the Distell Inter Hotel Challenge, on Saturday…
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Trade News
Applications for youth hospitality bursary open
CAPE TOWN, South Africa, 14 June 2019 – Applications to apply for FEDHASA Cape’s 2019 Youth Bursary programme are now…
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Lifestyle
Art and Wine – A Symbiotic Pairing
Any wine connoisseur will tell you that the creation of a good wine is in the hands of the winemaker. …
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Trade News
New CEO At FEDHASA
Johannesburg, 04 March 2019 – The Federated Hospitality Association of Southern Africa (FEDHASA) has announced the appointment of Lee Zama…
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Trade News
Four Common Hospitality Customer Service Mistakes
The hospitality industry is a complex one; it comes with high expectations for service excellence, whether that’s from valuable conferences…
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Trade News
New Features Boost The Hotel Show Africa
The Hotel Show Africa will showcase new immersive features, bringing it closer to the industry it serves, when it opens…
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Mobile app to drive travellers to star graded accommodation
JOHANNESBURG, South Africa, 21 December 2018 – The Tourism Grading Council of South Africa (TGCSA) has partnered with Waze, the…
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Trade News
Forward-thinkers in hospitality says the industry needs to move with times
CAPE TOWN, South Africa, 22 November 2018 –South Africa’s hospitality industry needs to undergo some fundamental changes to remain relevant…
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Hospitality
Radisson Hotels Expand Into Guinea
Radisson Hospitality has announced the signing of the first Radisson Blu Hotel in Conakry, Republic of Guinea. Radisson Hospitality AB,…
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Trade News
FEDHASA Cape Awards Student Bursaries
CAPE TOWN, South Africa, 26 October 2018 – As part of FEDHASA Cape’s on-going efforts to develop young professionals in…
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Events
The Difference Between Hospitality and Being Hospitable
There’s a pervasive local way of thinking that if you are pleasant and polite, you’ve pretty much got tourism nailed.…
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Marketing
How to Personalise Hospitality Experiences
South Africa – June 2018: In the current competitive environment, the tourism and hospitality industry is in constant search for new…
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Hospitality
Human Touch vs Artificial Intelligence
In a world where modern technology is developing at a rapid pace, connectivity and personalisation are two key factors that…
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Hospitality
HVS Reveals Western Cape Water-Wise Hospitality Research
In response to the ongoing drought experienced in the Western Cape province of South Africa, this article explores various initiatives…
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Hospitality
Floral Cuisine: Using Flowers in Cooking
Floral Cuisine has become a popular and visible food trend in recent times, so in this article, I share some…
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Trade News
Will Technology Replace Hospitality?
While technology has transformed and advanced the hospitality industry in a positive manner quite rapidly, the biggest challenge that comes…
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Trade News
SA Tourism CEO Joins Speakers for THINC Africa 2017
HVS South Africa, organiser of the 2017 edition of the Tourism, Hotel Investment, and Networking Conference (THINC) Africa has confirmed that…
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Trade News
TGCSA Welcomes 64 new Members
More South African establishments are opening their doors to Tourism Grading Council of South Africa (TGCSA) assessors in their commitment…
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Hospitality
The Worst Hotel in the World
Last month I wrote about the BEST hotel I’ve ever stayed at, which came down to ‘how did the hotel…
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Trade News
Marriott to Debut Aloft Hotels in Mauritius
Marriott International has announced plans to launch its cutting-edge Aloft brand in the capital city of Mauritius with the signing…
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Hospitality
The Importance of Hotel Entertainment
At a recent hotel industry function, I was asked which was THE best hotel I have ever stayed at. This…
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Trade News
Cape Town Hotel’s Bucket Brigade Recycles Water
Many Capetonians in the CBD may have noticed men and women watering plants on traffic islands with buckets. Investigations reveal…
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Hospitality
African Cuisine
By Bennet Otoo According to Abraham Maslow’s theory of needs, food is one of the very basic necessities of life.…
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Hospitality
City Lodge opens Downtown JNB Hotel
The City Lodge Hotel Group has opened the first phase of rooms at its exciting 148-room City Lodge Hotel Newtown,…
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Red Carpet Concepts Lands La Petite Ferme Account
Franschhoek based wine estate, La Petite Ferme has awarded Cape Town based bespoke PR agency, Red Carpet Concepts (RCC) with…
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Events
World Luxury Hotel Awards
Every year the world’s finest hotels are assessed and critiqued to sift out the very best of the best in…
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Trade News
New look for Garden Court Marine Parade
Tsogo Sun’s iconic Durban hotel – Garden Court Marine Parade – celebrated its 30th year anniversary in grand style last…
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Hospitality
Waffling on about Waffles
My misconception of waffles being a mere base for sweet desserts has been dispelled since visiting the Waffle House in…
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Hospitality
Homestays: the Dreamcatcher Story
The concept of experiential tourism or community based experiences, whereby visitors are offered opportunities to interact with local people in…
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Editorial Comment
Cover Story – May 2015
Our cover for May features Hotel Verde Cape Town – ‘Africa’s Greenest Hotel’ – for a while anyway. Because the…
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Hospitality
Thrivability in Green Hotel Development
A recently launched hotel management company plans to expand its ‘Greenest Hotel’ concept across Africa, and backs-up its claim with…
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Hospitality
Property Review: Hotel Verde Cape Town
The airport industrial area of Cape Town, South Africa is not an address which inspires images of ‘environmentally-friendly’ or ‘carbon…
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Marketing
Pros & Cons of Booking Restrictions
In this article Jean Francois Mourier outlines the most common hotel booking restrictions and when they are and aren’t useful…
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Editorial Comment
Cover Story – April 2015
Our April cover depicts the restored Slave Bell at Spier Wine Farm, which was built by Van der Byl in…
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Trade News
TGCSA’s Chief Quality Assurance Officer Resigns
Ms Thembi Kunene, Chief Quality Assurance Officer at the Tourism Grading Council of South Africa (TGCSA), a unit of South…
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Trade News
New Manager at Cape Grace’s Bascule Bar
Victor Kirkbride has been appointed Manager and Whisky connoisseur at Cape Grace’s iconic Bascule Bar. Victor has made his mark…
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Trade News
New Appointments for Capital Hotel Group
THE Capital Hotel Group has appointed four new general managers to its flagships hotels (from left to right in image):…
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Hospitality
Exploring the Six Senses of Grootbos
In South Africa, there are ample hospitality establishments who provide 5-star accommodation combined with matching cuisine, but very few who…
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Hospitality
Why Deep Discounting Doesn’t Work
Hotels that participate in last-minute discount deals might not make the best business decision – no matter whether it is…
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Hospitality
How to turn your Guesthouse into an Events Location
South Africa’s hosting of the 2010 World Soccer Cup left in its wake a range of businesses that sprang up…
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Business & Finance
TGCSA Launches Basket of Benefits
Having your hospitality establishment graded now means more than a few stars – it also provides access to a range…
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Trade News
Businesses at risk for neglecting food safety
Businesses handling food – ranging from take-away outlets to restaurants – are putting themselves at risk of being sued by…
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Trade News
New FEDHASA Cape Board Members
The Federated Hospitality Association of Southern Africa for the Western and Northern Cape (FEDHASA Cape) held its 10th Annual General…
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Trade News
New GM for Protea Hotel Fire & Ice! Menlyn
Protea Hotels 2012 General Manager of the Year and current Protea Hotel Fire & Ice! Cape Town Number One Johan…
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Destinations
Property Review – Kempinski Seychelles
If a 6-star grading exists for accommodation establishments in the Seychelles, that would be my rating for this superb resort.…
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Trade News
Africa Interior Design Accolades
Well-known South African interior architectural design firm, Darley Interior Architectural Design (DIAD) has been recognised by the Europe Business Assembly…
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