Customer Service
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Trade News
Four Common Hospitality Customer Service Mistakes
The hospitality industry is a complex one; it comes with high expectations for service excellence, whether that’s from valuable conferences…
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Marketing
How To Deliver Good Customer Service On The Go
Whether your business provides tourism transport, like an airport shuttle service, or a mobile business like campervan tours, delivering excellent…
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Tourism Challenges in the New Year
In part one of a two part series, Dr. Peter Tarlow looks at issues that are likely to challenge the…
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