Hospitality
News, views, and reviews on hospitality issues relating to the global travel and tourism industry.
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Mhondoro Safari Lodge diverts food production to support local community in need
Mhondoro Safari Lodge & Villa has successfully started organic food production at Platbank, its newly acquired farm bordering the Welgevonden…
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In Memorium: Sol Kerzner 1935–2020
Cape Town, 20 March 2020 – The travel & tourism industry mourns the passing of Solomon (Sol) Kerzner who died…
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New General Manager for Radisson Blu Hotel Sandton
JOHANNESBURG, 18 November 2019 – Radisson Blu Hotel Sandton has announced the appointment of the award-winning hotel manager, Shaun Wheeler,…
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New Tasting Menu at Azure Twelve Apostles Hotel
Journey Through the Cape – inspired food and wine pairing menu delights diners at Azure Restaurant. Cape Town, May 2019…
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Housekeepers Critical for Hotel Guest Experience and Safety
The most important curator for hotel brands is not the concierge, reception or hotel manager – it’s the housekeepers. Housekeeping…
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Nuovo At Hotel Verde Launches New Sustainable Menu
On Wednesday 3 April, Nuovo Restaurant showcased their new menu at a media event held at Hotel Verde Cape Town…
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Radisson RED Launches Chilli Bang Bang
Radisson RED Hotel V&A Waterfront recently launched Chilli Bang Bang; an urban massage area where you can indulge in a…
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Chef Garth Shnier Joins Legacy
Internationally qualified chef, Garth Shnier has joined Legacy Hotels and Resorts at the Windhoek Country Club and Resort in Namibia.…
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Student Performers Shine at Vivaldi Restaurant
There’s a new ultra-chic restaurant cum theatre venue in Cape Town’s Waterfront precinct that is rapidly becoming one of the…
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The Fine Art of Degustation
Conceptualising, preparing and serving a beautiful plate of food is an art in its own right but the actual taste…
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Radisson Hotels Expand Into Guinea
Radisson Hospitality has announced the signing of the first Radisson Blu Hotel in Conakry, Republic of Guinea. Radisson Hospitality AB,…
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Innovative Dining: The Flavours Of Fynbos
TWO foraging experts are set to take delegates at the upcoming The Business of Wine & Food Tourism Conference on an exciting…
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The Art of Recycling and Smart Hospitality
What do single-use straws and used bedding have in common? Both contribute to waste on the part of hospitality businesses,…
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Epicurean Edutainment At ON19 Restaurant
A unique epicurean edutainment experience has been launched at The Westin Cape Town hotel’s lofty ON19 Restaurant. Labelled as ‘1ON19’,…
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First Group Upgrades Port Owen Marina
VELDDRIF, Cape West Coast, 30 August 2018 – Port Owen Marina, a firm favourite amongst holidaymakers with its jam-packed entertainment and…
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Amateur Hour: Hotel & Resort Fees
After you’ve been in the hospitality industry for as many years as I have (more than 30 years… how time…
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Hotels a Prime Target for Cyber Threats
Hotels a Prime Target for Cyber Threats JOHANNESBURG, 31 July 2018 – The hospitality industry is a prime target for cyber…
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Understanding Timeshare
Timeshare or shared vacation ownership products are inherently complex and bewildering to the average consumer. Understanding it will help you…
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3 Reasons to Choose a Villa over a Serviced Apartment
I think we can all agree that the classic hotel room is not the ideal base for a good holiday.…
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The Golden Age of Timeshare
“The golden age of timeshare is ahead of us, not behind us,” was the message from Howard Nusbaum, President and…
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James Vos on Water Crisis and Tourism
The prospect of nations running out of water has become more pronounced due to recurrent droughts and climate change. Water…
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Human Touch vs Artificial Intelligence
In a world where modern technology is developing at a rapid pace, connectivity and personalisation are two key factors that…
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Top 5 Hotel Tech Trends for 2018
2018 will see a breakthrough in five technologies for the hospitality industry. Some hotels have already acquired and tested the…
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HVS Reveals Western Cape Water-Wise Hospitality Research
In response to the ongoing drought experienced in the Western Cape province of South Africa, this article explores various initiatives…
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SA Restaurants Weather Financial Storm
The restaurant industry in South Africa faces many challenges, but there is some cause for optimism in 2017. By Karl Westvig.…
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Floral Cuisine: Using Flowers in Cooking
Floral Cuisine has become a popular and visible food trend in recent times, so in this article, I share some…
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The Business of Food Travel Podcast
Launched by the World Food Travel Association (WFTA), the ‘Eat Well, Travel Better: The Business of Food Travel’ is a…
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Property Review: City Lodge Hotel V&A Waterfront
If you’re checking into the City Lodge Hotel Victoria And Alfred Waterfront, ask for a room on the 1st floor…
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Property Review: Cape St. Francis Resort
There are not that many holiday resorts in South Africa that are both family-friendly and pet-friendly, so discovering that Cape…
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Property Review: Town Lodge Midrand
Location and convenience are the prime motivators for city hotel selection in business tourism. This pearl of wisdom occurred to…
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The Worst Hotel in the World
Last month I wrote about the BEST hotel I’ve ever stayed at, which came down to ‘how did the hotel…
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The Importance of Hotel Entertainment
At a recent hotel industry function, I was asked which was THE best hotel I have ever stayed at. This…
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Property Profile: Selborne Golf Estate, Hotel and Spa
R28 Million Restoration – A Success Story in The Making After acquiring and investing R28 million into the refurbishment of…
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The Old-school General Manager
There’s been something fundamental missing in the last decade of hotel management: the unflashy, workaholic general managers, those who started…
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Unpacking Star Grading
What exactly does the term “star graded” mean and what is the significance of such a rating for hoteliers and…
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Five Steps to a Successful Towel & Linen Reuse Scheme
Linen Reuse Scheme Hotel approaches to towel and linen sustainability vary considerably. Here are five simple steps to getting it…
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Hotel Study: Plans for Attracting Guests
Improving guest experience through technology spurs 74% of hotels and resorts to implement location-based technologies to tailor services. By Jeff…
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The Metric That Can Impact Hotel Revenues
When most hoteliers consider their revenue management metrics, they most likely think about RevPAR, ADR and occupancy. Perhaps, they would…
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Exploring St. Lucia
The best way to get a proper sense of St. Lucia, it seemed, was to work my way up the…
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Child Friendly Safaris
Many parents dream of taking their children on a once-in a-lifetime safari adventure holiday, but most South African Big-5 game…
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Property Profile: Chilly Powder in the French Alps
Chilly Powder is an appropriate name for a 4-star ski hotel located in the famous Portes du Soleil region of…
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The Value of Accredited Grading Assessors
What exactly does an Accredited Grading Assessor do, and why are their jobs so important? By Refiloe Mothibe. Main image…
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The Underestimated Value of Housekeeping
There are many factors that contribute to a guests’ enjoyable stay, however, one aspect that is often underestimated and overlooked…
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Enviro Rehab Project in Eastern Cape
A long-term project that aims to eradicate alien invasive plant species and re-introduce endemic flora is underway at Lalibela Private…
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Exploring Antigua Resorts
“Back can wait, but not belly” is a well-known Antiguan saying. Whether this refers to a massage before lunch I…
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Sale of Lalibela Heralds New Era
The recent sale of Lalibela Game Reserve, together with substantial parcels of land adjacent to Lalibela, is seen as a…
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6 of the Best Namibian Safari Lodges
This month’s Africa Adventure Travel GeoDirectory Project features six of Namibia’s finest safari properties. #1 Grootberg Lodge Grootberg Lodge is…
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Property Profile: Ibo Island Lodge
The award nominated and unique Ibo Island Lodge is the only luxury lodge on the island, and has been described…
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Authentic Phuket
Tourism Tattler foreign correspondent, Adam Jacot de Boinod visited Phuket − a rainforested, mountainous island in the Andaman Sea −…
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Property Profile: Nuarro Lodge, Mozambique
Beautifully simple is the best way to describe Nuarro. This stunning property, located in northern Mozambique feels wonderfully off the…
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Property Profile: Bahia Mar Boutique Hotel
The Bahia Mar Boutique Hotel and Conference Centre is located on an amazing beachfront property in Vilanculos, in southern Mozambique.…
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Property Review: Inkwenkwezi Game Reserve
Inkwenkwezi Private Game Reserve, located in South Africa’s malaria-free Eastern Cape Province near East London, is more than just a…
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Property Profile: Nkwichi Lodge
A halcyon paradise, hidden in the ancient mountains of Lake Niassa, lies a place so secret, it’s been forgotten in…
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Gastronomy at Long Lee Manor in Shamwari
Reminiscent of a bygone era in South Africa’s colonial past, Long Lee Manor is a meticulously renovated Edwardian era mansion,…
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Property Profile: Travessia Beach Lodge
Located off the beaten track, with easy access from Inhambane airport or Vilanculos International airport, Travessia is an eco-beach lodge…
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African Cuisine
By Bennet Otoo According to Abraham Maslow’s theory of needs, food is one of the very basic necessities of life.…
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Kenya’s Weird and Wonderful Hotels
Kenya has a wide range of weird and wonderful hotels – making the whole experience of travelling to Kenya, that…
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Part-time Online Hotel Qualifications
Many leaners are not able to study full time for a hotel qualification as the need to earn an income…
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Property Review: De Zeekoe
Farm Stays are growing in popularity and De Zeekoe in Oudtshoorn is more popular than most – and for good…
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City Lodge opens Downtown JNB Hotel
The City Lodge Hotel Group has opened the first phase of rooms at its exciting 148-room City Lodge Hotel Newtown,…
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Diani Beach – Magical Kenya’s Hidden Gem
Kenya is renown as a Big 5 safari destination but not many are aware of its Marine 5, which abound…
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The Fall and Rise of Tintswalo Atlantic
Tintswalo Atlantic was razed to the ground in March 2015 following a wildfire that blazed its way across the Cape…
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Hosting the Rich and Famous in Kenya
From medical doctor to hospitality host to the rich and famous, the story of Alfajiri Villas owner Dr Fabrizi Molinaro…
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Restaurant Review: Balata
The Balata Restaurant in the Fairway Hotel is reputed to offer the best cuisine that the Johannesburg hospitality industry has…
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Property Profile: De Hoek Country Hotel
Operated by Mantis, De Hoek Country Hotel is a luxury 5-star boutique hotel located in Magaliesburg , Gauteng South Africa,…
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Hospitality Profile: Mantis Hotels
Mantis Hotels, EcoEscapes & Lifestyle Resorts offers travellers exceptional properties and authentic experiences across the globe. From beach, bush and…
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Property Review: Gooderson Monks Cowl
Adventure into the Drakensberg at Gooderson Monks Cowl Golf Resort There’s nothing quite like an adrenaline rush against the backdrop…
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Hospitality Profile: Mantis Collection
As Mantis strives to offer travellers the most exceptional properties and authentic experiences imaginable, the company is proud to introduce…
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Property Profile: Bush Lodge at Amakhala Game Reserve
Bush Lodge at Amakhala Game Reserve, located in the Malaria free Eastern Cape province of South Africa, near Addo Elephant…
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Property Profile: Oceana Beach and Wildlife Reserve
Oceana Beach and Wildlife Reserve is a luxurious haven in South Africa’s Eastern Cape, and the only combined ocean and…
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Property Profile: Plettenberg Park Hotel
Plettenberg Park Hotel & Spa is poised in exquisite beauty on the Robberg Peninsula in Plettenberg Bay. Here guests can…
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Waffling on about Waffles
My misconception of waffles being a mere base for sweet desserts has been dispelled since visiting the Waffle House in…
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Homestays: the Dreamcatcher Story
The concept of experiential tourism or community based experiences, whereby visitors are offered opportunities to interact with local people in…
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Thrivability in Green Hotel Development
A recently launched hotel management company plans to expand its ‘Greenest Hotel’ concept across Africa, and backs-up its claim with…
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Property Review: Hotel Verde Cape Town
The airport industrial area of Cape Town, South Africa is not an address which inspires images of ‘environmentally-friendly’ or ‘carbon…
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Fostering a Sustainable Hospitality Industry
In celebrating Earth Day 2015, a local green cleaning product manufacturer encouraged the hospitality industry to adopt sustainable practices to…
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Reviving Hotel Legends
The KwaZulu-Natal South Coast is well remembered by many through their childhood memories of warm sunshine, sandy feet, family hotels,…
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SA Hotel industry must embrace technology
South African hotels, like their global peers, must expedite the adoption of technology to meet customer-led demand, according to a…
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Big Data for Hoteliers
The Next Frontier in Revenue Management Big Data seems to have been the buzzword in most industries for the last…
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Exploring the Six Senses of Grootbos
In South Africa, there are ample hospitality establishments who provide 5-star accommodation combined with matching cuisine, but very few who…
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Why Deep Discounting Doesn’t Work
Hotels that participate in last-minute discount deals might not make the best business decision – no matter whether it is…
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How to turn your Guesthouse into an Events Location
South Africa’s hosting of the 2010 World Soccer Cup left in its wake a range of businesses that sprang up…
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How to Brew your own Craft Beer
Guests appreciate the unique aspects provided by their hospitality host, so why not try brewing your own craft beer. Brew…
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Property Review: Wild Clover Farm
The likelihood of finding a four-leaf clover in nature is 1 in 10 000, and according to Irish superstition, brings…
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Property Review: Entabeni Safari Conservancy
A Legend(ary) Cultural Conglomeration Tourism Tattler correspondent, Renate de Villiers visited Entabeni Safari Conservancy in South Africa’s Limpopo province to…
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Soul of the Grape: Wine Making and Cultivars
In Part 1 of this series, Belinda McLaughlin starts at the beginning − with six essential factors in winemaking and…
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Growth Expected in Africa’s Hospitality Sector
Report Review: PwC 4th edition: ‘Hospitality Outlook: 2014-2018’ Despite South Africa’s economy facing headwinds, the hospitality sector is poised for…
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Best Safaris in Africa Announced
Now in its sixth year, the 2014 Safari Awards, reveal the very best safari lodges, camps and houses alongside the…
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Star Grading Unpacked
When talking about hospitality establishments like hotels and B&Bs, referring to their star rating is rather common – but how…
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Floating Hotels of the Future
As fears of global warming induced population displacement are steadily realized, the allure of waterborne aquatecture becomes more and more…
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Tourism Grading Council Provides Unique Benefits
The Tourism Grading Council of South Africa (TGCSA) claims that it is the only organisation in the country that can give…
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Hotel Scam Alert
Tourism Tattler received the following scam alert from a concerned reader: You arrive at your hotel and check in at…
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South Africa’s Welcome Challenge
It’s the little things we do that make a big difference. “Even in the middle of the bush, making sure…
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Property Review – Kwandwe Private Game Reserve
The word ‘Kwandwe’ is derived from the isiXhosa language and means “Place of the Blue Crane”, which is appropriate given…
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Samara Introduces New Mandela Landscapes Tour
Samara Private Game Reserve in South Africa’s beautiful Eastern Cape, is delighted to announce a new seven day tour which…
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Ndumu River Lodge
Ideally positioned along KwaZulu-Natal’s Route 22, between the village of Jozini and the Mozambique border, Ndumu River Lodge provides an…
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Property Review – Ubizane
Ubizane – The Place of Calling Ubizane Wildlife Reserve in South Africa lives up to its isiZulu name as a…
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Restaurant Review – BiCE Hyde Park
Real Italian fine dining lights up Hyde Park Experience an authentic Italian journey of taste and flavour at BiCE Ristorante…
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Hotel Industry’s Balancing Act
Seeing as much of the world as possible is on most tourist’s bucket lists. Experience and memories constitute the return…
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